Hudson Pacific Properties, Inc. takes your privacy seriously. Please read the following to learn more about our privacy policy.
The privacy and security of your personal information is very important to us.
Effective December 2019
Privacy and Security of Your Information is Very Important to Us: At HPP, we believe it is important to protect the privacy of our customers, as well as the privacy of visitors to our Site (defined below). We know that you care about how your information is collected, updated, used and shared, and we want to help you make knowledgeable choices about the information you provide to us. This Privacy and Security Policy (the “Privacy Policy”) explains and summarizes how we collect, use and protect your information as you interact with us directly, by phone, online, in person and through our leasing staff. This Privacy Policy applies to HPP’s operations in the United States (the “Services”) and to its website located at www.hudsonpacificproperties.com along with other sites operated and/or hosted by HPP that relate to properties owned or controlled by HPP (collectively and individually, the “Site”). This Privacy Policy does not apply to other websites which may be operated by business partners of HPP, even if they are linked to the Site. Additionally, this Privacy Policy does not apply to the practices of companies that HPP does not own or control, or to people that HPP does not employ or manage. This Privacy Policy, together with our Terms of Use documents, govern HPP’s relationship with you (“You,” “Your,” “User,” or “Customer”) in relation to the Site and Services. Your use of the Services offered by HPP and this Site constitutes your agreement to the terms and conditions stated herein. . By using our Services and/or the Site, you consent to the collection, use and sharing of your information by HPP consistent with this Privacy Policy and applicable privacy and data protection laws.
Our Privacy Policy Will Change Over Time: HPP may update this policy over time as we seek to improve the Services we provide. We will post the revised Privacy Policy on the Site and we will update the Effective Date at the top of the Privacy Policy. We encourage you to refer to the Privacy Policy from time to time to stay abreast of our most current practices. We encourage you to periodically review this Privacy Policy to stay informed about our collection, use and disclosure of your information. Your continued access and use of the Site and HPP’s Services constitutes your acceptance of this Privacy Policy and any updates, unless otherwise provided.
Summary of Our Privacy Policy: This policy explains:
The Types of Information HPP Collects About You: HPP only collects information from you that is necessary for us to provide Services and information that we believe will interest you. We collect the following three categories of information from you: (a) Personally Identifiable Information; (b) Non-Personal Information; and (c) Passive Anonymous Information. All three of these categories are collectively referred to as “Information” in this Privacy Policy.
How We Use Information About You: We may use your Information for a number of purposes, including:
Disclosure of Information to Third Parties: HPP may give, share, or trade your information to third parties under the following circumstances:
Tailored Advertising: The Site may include third party tracking technologies that are used by HPP or its advertising partners to try to match advertisements to your interests and to deliver these targeted advertisements to you when you are using the Site or using other websites that are not controlled by HPP. We do not share PII with these third parties; however, when you use the Site, we or third parties operating the advertisement serving technology may use non-personal and/or Passive Anonymous Information that is collected through cookies, web beacons, pixels or clear GIFs to ensure that appropriate advertising is presented and to perform analytics concerning your use of the Site and other websites tracked by these third parties. These technologies also may control the number of times you see a given ad, deliver ads that relate to your interests and measure the effectiveness of ad campaigns. Logged and/or collected data may include IP address, browser identifiers, session information, browser cookies, device make and model, carrier provider, carrier user ID, sites visited, clicks on advertisements, advertisement(s) served, length of time an advertisement was visible, size of the advertisement, and advertisement response (if any). Any of this information that is collected and used by HPP will be subject to this Privacy Policy and may be disclosed to third parties in a manner that is not intended to identify you personally. To the extent any of this information is collected by third parties and not by HPP, you acknowledge and agree that such collection and use is governed by those third parties’ privacy policies and HPP is not responsible for cookies, clear GIFs or other electronic technologies in third party advertisements. If you wish to prevent HPP from delivering tailored advertisements, you may set your browser to not accept cookies. Please note that even if you disable the cookie function on your browser or opt-out of third party tailored advertisements at the above link, you may still receive advertising when using the Site that is not tailored to your interests.
Children: HPP does not knowingly collect, either online or offline, personal information from persons under the age of 18. Children under the age of 18 should not send any PII to HPP. If a child under 18 submits PII through any part of the Site or otherwise provides such PII to HPP, and we learn that the person submitting the PII is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any PII from children under 18, we do not use or disclose such information to third parties.
Disclosure of Certain Rights and Our Obligations Under California Law
We observe California law, including the California Consumer Privacy Act (“CCPA”). Under the CCPA, you have certain rights, including without limitation the right to request that a business disclose to you the specific pieces of your personal information collected by that business, and the right to request deletion of that collected information. If we receive a verifiable request from you requesting that we delete your personal information such as your PII, we shall delete your personal information from our records and direct any service providers or affiliates to delete your personal information from all records, unless your request is subject to one or more of the exceptions set forth below.
Please be advised that we are not required to comply with your request to delete your personal information if it is necessary for us, our affiliates, or service providers to maintain your personal information in order to:
Under the CCPA, you are entitled, upon request but not more than twice every 12 months, to request disclosure of the following:
Please see section entitled “Contacting HPP” set forth below, for information on contacting us with any request for information collected or any personal information deletion request. Upon receipt of your personal information request, or your deletion request, we will promptly review and handle your request.
Non-Discrimination Rights: Pursuant to the CCPA, a business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title, including, but not limited to, by:
However, nothing in the CCPA prohibits a business from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.
This Privacy Policy Applies to U.S. Customers: This Privacy Policy applies to customer relationships established in the United States. Our Site is hosted in the United States and is intended for United States visitors. Parts of this Privacy Policy may not apply to visitors to our Site outside the United States because, for example, certain services may not be offered to non-U.S. customers. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. privacy and data protections laws and which may be more stringent than those U.S. laws, by visiting our Site and providing us with personal information, including PII, you acknowledge and consent to the transfer to and processing of your PII in the United States.
Our Security Practices: Our internal data security policies restrict access to customers’ PII to authorized employees, agents and subcontractors with a “need to know,” and we train such persons on the protection of your PII. These persons may use our customers’ PII for HPP’s business purposes only. Our employees are bound by our policies to maintain the confidentiality of our customers’ PII. Employees who violate their confidentiality obligations are subject to disciplinary action, up to and including termination.
We maintain commercially reasonable physical, electronic, and procedural safeguards that are designed to guard our customers’ PII. For example, for the security of your online visit to, www.hudsonpacificproperties.com (or any of our property-related Sites), we may make use of firewalls, encryption and other authentication procedures to attempt to protect your PII from unauthorized access, disclosure, alteration, or destruction. PII is maintained within a server environment that is intended to be secure. Unfortunately, no data transmission over the Internet or internal security system can be guaranteed to be absolutely secure. As a result, although HPP strives to protect your PII, HPP cannot ensure, and does not guarantee or warrant the security of our servers nor can we guarantee that personal information you supply through the HPP Site will not be intercepted while being transmitted over the Internet, and you acknowledge by your use of the Site that you do so at your own risk.
In the event of a breach of the confidentiality or security of your PII, we may attempt to notify you as necessary by email or other means so you can take appropriate protective steps. By using our Site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of our Site or your account with us. Unless you indicate otherwise, we may notify you using the most current email address you provided to us.
Links to Third-Party Sites and Websites Containing HPP Branding: The Site may contain links to third-party websites. Please be aware, however, that HPP is not responsible for and cannot control the privacy policies of these other websites or their practices. We encourage you to read the privacy policies for these other websites, as they may differ from ours. The Site also may contain links to websites that display HPP branding and/or HPP’s logo but which are maintained by third parties. Such websites may be identified in that they do not display a “Hudsonpacificproperties.com” URL. Please read the privacy policy on these websites for applicable privacy practices relating to personal information collected via those websites because they may differ from HPP’s privacy practices. This Privacy Policy applies solely to personal information collected by HPP directly, by phone, online and through our customer support services.
Disclaimer: HPP makes every effort to ensure that all information displayed on this Site is accurate and complete, but it is not liable for any errors, inaccuracies or omissions. The majority of information is liable to change at short notice. The links contained in this Site are displayed for ease of access, but HPP is in no way responsible for any information displayed on any other website. Please read these terms carefully prior to using HPP’s Site. By using this Site, you indicate your acceptance of the terms set forth herein. If you do not accept or agree to these terms, do not use the Site. HPP may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified agreement.
Contact Preferences and Accessing Your PII: You have certain choices when it comes to how HPP uses your PII. You may choose not to receive information about new services and special promotional offers from us by direct mail and/or email. If you elect not to receive such marketing information by direct mail or email, HPP may continue to contact you as necessary to service your account. You can change your contact preferences by emailing us at website@hudsonppi.com or by writing to us at the physical address set forth further below. Keeping your account information accurate and up to date is very important so we can provide you with excellent service.
Terms and Conditions: If you choose to visit our HPP Sites, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including, but not limited to, disclaimers of warranty, limitations of liability, and your assumption of the risk of use of this Site.
Limitation of Warranty and Disclaimers: In no event shall HPP be liable for any damages whatsoever, and in particular HPP shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to any HPP Site, or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. You also understand that HPP cannot and does not guarantee or warrant that files available for downloading through the Service will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data. You assume total responsibility and risk for your use of the Site and the Internet. HPP does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the Site, any merchandise, information or Service provided through the Site or on the Internet generally, and HPP shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the Site or on the Internet generally. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This section is not intended to constitute a waiver, or any limit, of any consumer rights under the CCPA.
Content and Liability Disclaimer: HPP shall not be responsible for any errors or omissions contained at this Site, and does not warrant that defects in the Site will be corrected. HPP reserves the right to make changes without notice and disclaims any responsibility for providing notice of such changes. In addition, HPP has no responsibility to make changes to existing product(s) and /or content. HPP does not warrant that the Site will be uninterrupted. Accordingly, all HPP and third party information is provided on an “AS IS, AS AVAILABLE” basis without warranties OF ANY KIND. In no event will HPP be liable for (1) any incidental, consequential, or indirect damages arising out of the use or of inability to use the Site, or any information, or transactions provided on the Site or downloaded from the Site, even if HPP or its authorized representatives have been advised of the possibility of such damages, or (2) any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the Site. Because some states or countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states or countries, HPP’s liability is limited to the greatest extent permitted by law. This section is not intended to constitute a waiver, or any limit, of any consumer rights under the CCPA.
Indemnification: You agree to indemnify, defend and hold harmless HPP, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement or any activity related to your submissions to the Site (including negligent or wrongful conduct). This section is not intended to constitute a waiver, or any limit, of any consumer rights under the CCPA.
What Else Should I Know About My Privacy? You should be careful to maintain the secrecy of your user ids and passwords and/or account information and be responsible about protecting your PII and identity, both online and off-line. You can refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information on how to protect yourself from identity theft.
Contacting HPP: If you have any questions, comments, or concerns about this Privacy Policy, please email us at website@hudsonppi.com or write to us at:
Hudson Pacific Properties, Inc.
11601 Wilshire Blvd
Suite 900
Los Angeles, California 90025
Attention: General Counsel
You may also contact us at this number (866) 934-4951 with any request for personal information disclosure or personal information deletion.
In the event that any provision of this Privacy Policy shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of the Policy. HPP’s failure to act with respect to a breach by User or others does not waive its right to act with respect to subsequent or similar breaches.